Recent Posts

SERVPRO is #1 Again!!

3/12/2018 (Permalink)

Water Damage SERVPRO is #1 Again!! SERVPRO is #1 in Restoration and #12 in the overall Franchise 500 for 2018

Entrepreneur recently released its 39th annual franchise 500 ranking, and once again SERVPRO was ranked #1 in the Restoration Services Category. The 2018 list marks the 15th consecutive year for SERVPRO taking the number one spot in the Restoration Services Category. Entrepreneur also ranked SERVPRO as the #12 franchise opportunity overall amongst other highly recognizable companies to land in the top 20 such as McDonalds (#1 overall), Jimmy John’s, 7-Eleven, Re/Max LLC, and Anytime Fitness to name a few. According to Globe Newswire, the purpose of the list is to use objective and quantifiable measures of a franchise operation to help would-be entrepreneurs identify franchise investment opportunities.  Entrepreneur states that the 2018 list turned out to be one of their most competitive ever and for the first time in 25 years more than 1,000 companies applied to be a part of the list. According to the Entrepreneur website, they consider factors such as: cost & fees, size & growth, support, brand strength, and financial strength and stability when compiling their list. In an online article by Globe Newswire, Sue Steen, SERVPRO Industries, Inc., CEO was quoted as saying, “SERVPRO’s financial strength and stability, growth rate, and system size all contribute to the company’s success, and by extension to the success of its franchisees. The commitment to excellence starts at the top and carries through to the service each franchisee provides to each and every customer.”

Tiny Nail In A Pipe Equals Big Mess

3/2/2018 (Permalink)

Mold Remediation Tiny Nail In A Pipe Equals Big Mess Even the smallest puncture in a water pipe can lead to a sizable mold damage if left unnoticed.

In this picture is the source of a rather sizable residential mold loss.  That's right, this tiny little nail that accidentally punctured a water pipe in the bathroom wall cavity caused excessive mold growth throughout several rooms in a house.  So how did it go unnoticed for so long?  Two reasons: 

One - The source remained unnoticed for a while because it started inside of a call cavity and the water managed to stay within the wall cavity on the main level of the home.

Two - After flowing through the wall cavity on the main level, the water eventually made its way out of the wall cavity and into visible space inside of the home.  This space being the basement.  However, in this scenario, it was an unfinished basement that the homeowners rarely walked through.

Eventually the water made its way through the wall of the bathroom making it's presence known to the homeowners.  Unfortunately by that point it was no longer just a water damage as they had thought but a mold damage as well. 

Check out our Before & After Photos Page as well as our Photo Gallery for more photos from this mold remediation and be sure to give us a call if you are in need of our Mold Remediation and Restoration Services.  

Here To Help - 434-977-5850 

Mold Remediation in Somerset VA

2/12/2018 (Permalink)

Mold Remediation Mold Remediation in Somerset VA Mold/ Water Damaged hardwood floors. Check out our photo gallery as well as our Before & After Photos to see more.

On Sunday September 5th, 2017 our on call crew responded to what sounded like a typical a residential water damage of which had just recently been caused.  However, upon their arrival, the crew began to see signs indicating that the damage had been taking place over a longer period of time.  Not only were the hardwood floors buckling but they were also discolored and had suspect growth along the edges of each plank of wood.  When going down to inspect the unfinished basement, there was a puddle of sludge.  This was another indication that the water had been dripping for a while and the water that puddled on the basement floor became stagnant and eventually turned into sludge.  

So what was the cause of all of this? 

The cause was a pipe in the bathroom wall cavity that had been punctured with a nail, most likely when drywall was being installed.

Doctors Office Impacted by Frozen Pipes in January 2018

2/12/2018 (Permalink)

Commercial Doctors Office Impacted by Frozen Pipes in January 2018 Charlottesville's Doctors Office affected by frozen pipes in January 2018

Due to the extreme temperatures, January 2018 kicked off the New Year with a crazy storm event of frozen pipes.  Immediately following the freezing temperatures was a spike in temperature which caused all the pipes in both homes and commercial buildings to burst and spew water throughout.  We received such a high volume of calls that we had to call for help from franchises in other states (Florida and Texas) as well as have an additional 53’ trailer full of equipment shipped to us from our corporate office.  

One of the commercial buildings affected by this frozen pipe fiasco was a doctor’s office here in Charlottesville.  All 4 suites were heavily saturated with water which caused many of the ceiling tiles and insulation to fall leaving a rather large mess to clean as shown in the given photo.  To see more photos from this commercial loss that our crews re-mediated, check out our photo gallery page as well as our Before & After photos page.

Question #4 For Water & Fire Damages

1/3/2018 (Permalink)

Fire Damage Question #4 For Water & Fire Damages Things we ask when you call in a water or fire loss.

Question #4 - Who is your insurance carrier?

We work with many different insurance carriers in our line of work.  Part of working with them is to make sure we are communicating with the assigned agent and/or adjuster in detail throughout the mitigation process as well as creating the job file in the format they prefer to see it in.  By doing so, the job process is able to run smoother which means the customer is able to get their life back to normal quicker.  Even if you are undecided on whether you will be filing a claim or not, it is still helpful for us to know who your insurance carrier is so we are able to have every aspect of the job prepared the way they prefer to have it in the event you do indeed decide to proceed with a claim. 

Question #3 For Water Damage Customers

12/1/2017 (Permalink)

Water Damage Question #3 For Water Damage Customers Got a Water Damage? Here is another question our office staff may ask in preparation to dispatch a crew.

Question #3 – On what level did the loss occur?

                It is important to know which level of your home the loss occurred on.  Consider the following:  If the loss occurred on the second level of the house it probably went to the levels below.  Sometimes it can be minimal such as only affecting the ceiling below and other times it can affect multiple rooms below.  In some cases, the water damage can start on the second level and run down the exterior wall all the way down to the basement and the main level not be affected at all.  Or perhaps the loss occurred on the main level and you have a crawlspace underneath.  If the water went down to your crawlspace the insulation may be affected and even fall to the ground with all the weight of the water.  Knowing what loss the level started on will help our crews bring the proper supplies and equipment needed to restore your home as quickly and efficiently as possible.

Check back in January to learn about another question we ask regarding water damage.

Question #3 For Fire Damage Customers

12/1/2017 (Permalink)

Fire Damage Question #3 For Fire Damage Customers Experiencing a fire damage? Here are some questions we will ask when you call on us to remediate.

It is very common when responding to a fire damage cleanup, to also have water damage cleanup present as water is a common method used to put out the fire.  By knowing the fire was extinguished by water, we are able to ensure that our responding crew arrives prepared with water mitigation equipment as well.

Another way to extinguish a fire is by using a fire extinguisher.  Did you know that there are several different types of fire extinguishers?  These different types include:  Water, Foam, Powder, Carbon Dioxide (CO2), and Wet Chemical.  The type of fire extinguisher used will play a role in the method of cleanup that our crews will be performing.    

Check back on our blog page in January when we reveal another question asked when receiving a fire loss and why.

Christmas Tree Safety Tips: Eliminating Fire Hazards

11/27/2017 (Permalink)

Fire Damage Christmas Tree Safety Tips: Eliminating Fire Hazards Follow these Christmas Tree fire safety tips to stay safe this holiday season. Merry Christmas from SERVPRO of Charlottesville!

The holidays are quickly approaching which means many people are going to start picking out their Christmas trees, whether live or artificial. In the midst of all the excitement associated with this annual tradition, it’s important to keep safety a priority and to be aware of some practical tips to ensure you are minimizing the risk of creating a fire hazard.

According to the National Fire Protection Association (NFPA), Christmas tree fires are uncommon but when they do occur they are more likely to be severe. A stat from the NFPA website states between 2011-2015, U.S. fire departments responded to an average of 200 home fires that started with Christmas trees per year. These fires caused an average of 6 deaths, 16 injuries, and $14.8 million in direct property damage annually. By following the below tips offered by the NFPA, you can ensure you are taking the necessary actions to eliminate the potential for a fire hazard.

Choosing your tree

  • Pick a tree with fresh, green needles that do not fall off when touched.

Placing the tree

  • Before placing the tree in the stand, cut 2” from the base of the trunk.
  • Make sure the tree is at least 3 feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
  • Make sure the tree is not blocking an exit.
  • Add water to the tree stand and it’s recommended to add water daily.

Lighting the Tree

  • Use lights that have a label of an independent testing laboratory. Some lights are only for indoor or outdoor use.
  • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.
  • Never use lit candles to decorate the tree
  • Always turn off Christmas tree lights before leaving home or going to bed.

After Christmas

  • Get rid of the tree after Christmas. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program. Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer.

The below link shows how quickly a Christmas tree fire can take off

EPA Lead-Safe Certified Firm in Charlottesville

11/22/2017 (Permalink)

Biohazard EPA Lead-Safe Certified Firm in Charlottesville Taking the safety of our employees and our customers seriously.

SERVPRO of Charlottesville is an EPA Lead-Safe Certified Firm.

So what does it mean to be an EPA Lead-Safe Certified Firm? 

The Lead Renovation, Repair and Painting (RRP) Rule establishes requirements for firms and individuals performing renovations, and affects contractors, property managers, and others who disturb painted surfaces.  It applies to work in houses, apartments, and child-occupied facilities (such as schools and day-care centers) built before 1978.  It includes pre-renovation education requirements as well as training, firm certification, and work practice requirements.

Our line of work often has our crews coming into contact with lead while working in residential or commercial buildings that were built before 1978.  Because of this, we make it a priority to be a certified firm as well as train our team members on lead safety.  Listed before are the responsibilities that our franchise has committed to as a Lead-Safe Certified firm:

Firms performing renovations must ensure that:

  • All individuals performing activities that disturb painted surfaces on behalf of the firm are either certified renovators or have been trained by a certified renovator.
  • A certified renovator is assigned to each renovation and performs all of the certified renovator responsibilities.
  • All renovations performed by the firm are performed in accordance with the work practice standards of the Lead-Based Paint Renovation, Repair, and Painting Program.
  • Pre-renovation education and lead pamphlet distribution requirements of the Lead-Based Paint Renovation, Repair, and Painting Program are performed.
  • The program’s recordkeeping requirements are met.

To see which of our employees are Lead-Safe Certified check out Our Employees page.

Charlottesville Commercial Restoration Ready

11/16/2017 (Permalink)

Commercial Charlottesville Commercial Restoration Ready Faster To Any Size Commercial Or Residential Charlottesville Disaster

Even though SERVPRO of Charlottesville has only been around since June of 2015, we are ready for whatever happens no matter how large or how small. 

So what is it that gives us the ability to handle any size disaster?   The answer is simple.  As part of a franchise system we have unlimited access to top notch commercial grade equipment available for use with just a quick phone call to one of our neighboring franchises, a large loss division, or our corporate office.  Not to mention the sizable amount of equipment that we have on hand here at our location in Charlottesville.

Since starting, we have already restored multiple water damages and fire damages here in Charlottesville and we are confident we can restore yours.  Charlottesville JAUNT can attest to this.  Check out our Before / After Photos page to see the work performed at JAUNT back in March of 2017.

Faster To Any Size Disaster 434-977-5850