Recent Commercial Posts

Charlottesville: We Are “Here to Help” with Your Commercial Water Damage Process!

5/7/2020 (Permalink)

Our precision drying equipment is set up safely in the office space.

Say your business has a burst pipe, and now your office is flooded. Now what?

What’s involved in the water damage process to get your business up and running, with minimal disruption to your day to day operation?

At SERVPRO of Charlottesville, it’s more involved than just mopping up the water.

With a focus on worker and occupant safety, controlling the hazards in a water damaged environment is a constant concern.  

Also involved in the water damage process is:

  • Initial inspection and assessment, using our precision equipment, and determining the scope of work
  • Paperwork signed authorizing the work
  • Meticulous documentation (photos, sketches, journal notes)
  • Removal of any unsalvageable items
  • Water extraction, using a variety of high-tech equipment
  • Our precisely placed drying equipment
  • Professional techniques, knowledge, training, and experience
  • Continuous communication with the customers and the insurance adjusters

An example of a commercial water damage job we managed of was JAUNT. This was accomplished with minimal disruption to their day to day work and with safety controls in place. In addition, JAUNT could operate their daily driving schedules without disruption to their passengers.

It’s never a suitable time for an interruption in your business to take care of a water damage emergency. That’s where we come in! We were able to help our local Charlottesville customers so it looked ‘Like it never even happened.’

For our Damage Restoration Process click here.

All our crew chiefs have their IICRC certifications in water damage restoration.

To watch our video on moisture meters, click here.

Does your Business Need Water Damage Restoration? Call SERVPRO of Charlottesville Today at 434-977-5850 for 24/7 Emergency Service!

Viruses Spreading Like Wildfire? SERVPRO of Charlottesville Can Help

2/12/2020 (Permalink)

Worried about Viruses? SERVPRO of Charlottesville offers Cleaning & Disinfecting Services 434-977-5850

Did you know that SERVPRO offers detailed cleaning and disinfecting services?  And that our corporate office has an in-house chemist that works hard to create products for these specialized services? 

Take SERVPROXIDE for example.  SERVPROXIDE was created by SERVPRO and is designed to kill harmful bacteria, viruses and mold on hard surfaces.  Plus, it is an effective sanitizer for soft surfaces.  Below is a list of Bacteria, Viruses, and Fungi that SERVPROXIDE is used for:

BACTERIA

  • Enterobacter aerogenes
  • Escherichia Coli (E-Coli) 
  • Klebsiella pneumoniae 
  • Legionella pneumophila 
  • Listeria monocytogenes
  • MRSA (Methicillin-resistant Staphylococcus) 
  • Mycobacterium bovis- BCG (surrogate for tuberculosis) 
  • Pseudomonas aeruginosa 
  • Salmonella enterica 
  • Staphylococcus aureus 


VIRUSES

  • Acinetobacter baumannii 
  • Adenovirus 1 
  • Hepatitis A, Hepatitis B, Hepatitis C 
  • Human Immunodeficiency virus type 1 (HIV-1) 
  • Influenza A (H1N1) (Swine Flu) 
  • Influenza B Virus 
  • Norovirus (Feline Calicivirus as surrogate) 
  • Respiratory Syncytial Virus (RSV) 
  • Rotavirus 


VIRUSES - ANIMAL

  • Bordetella bronchiseptica 
  • Canine Distemper Virus 
  • Canine Parvovirus (PARVO) 
  • Feline Calicivirus 
  • Hantavirus (Prospect Hill Virus)


FUNGI

  • Aspergillus niger 
  • Trichophyton mentagrophytes
  • Trichophyton rubrum 

SERVPROXIDE is…

  • an EPA Hospital Grade disinfectant and sanitizer
  • Carries the EPA’s lowest toxicity rating
  • Requires no PPE
  • Safe for everyday use/ general purpose cleaning

Common areas of use:

  • Federally Inspected Meat and Poultry Processing Plants
  • Gyms, Locker Rooms, Sports Gear
  • Homes, Daycares, Schools, Laboratories
  • Hospitals, Nursing Homes
  • HVAC - Internal and External
  • Poultry Houses, Egg Processing Premises, Hatcheries
  • Restaurants, Refrigerated Storage Units
  • Swine Sanitation Premises
  • Vehicles, Ambulances, Buses, Airplanes, Trains, Boats, Cruise Ships
  • Veterinary Clinics, Animal Pens, Farms

While it is not possible to completely prevent the spread of viruses and germs, there are ways to keep them at bay and we are Here to Help!  Call us today at 434-977-5850

Water Loss in Your Charlottesville Business? We’ve been in Your Shoes

2/12/2020 (Permalink)

Water damage remediation in progress simultaneously with remaining open to help our customers.

There’s a saying that goes, “You can’t understand someone until you’ve walked a mile in their shoes.” And we have been in your shoes when it comes to dealing with a water loss to our business.

In March 2016 we had a water loss at our current location on Quail Run. A faulty pipe valve, in the ceiling of the men’s bathroom, was the culprit.  Amy, our Accounting and HR savant, was here that morning. She recounts, “I entered the building around 7:30 am and immediately heard the rushing sound of water pouring out onto the carpet, pooling, and spreading quickly down the hall. The initial feeling was to panic, followed by taking action.” Our SERVPRO warehouse manager found the source of loss and worked to stop it, while Amy moved vital office equipment off the floor and out of the way of the encroaching flood. Then she called our franchise owner, Earl, and office manager, Krystina.

Another call was put out to the property manager of our office/warehouse, to inform them of the situation and to go through the proper channels to sign the necessary paperwork and forms to authorize us to do the cleanup. Yes! Even we at SERVPRO needed to make sure all the paperwork was done before getting a ‘green light’ to work!

Our crew members got to work identifying and sketching the affected areas, doing ‘Before’ photos, extracting water, and setting up drying equipment.  

Did it cost us in terms of lost business? No. Our highly trained crew members are professionals who know just what to do. We all took care of the office, in addition to helping our customers.

Lessons learned:

  • Empathy for our customers
  • We know that the panic is real
  • We know that it will get better

To learn about our highly trained crew members, click here.

To learn about the importance of being an IICRC Firm, click here.

Stay tuned to find out how we handled a fire in our warehouse!

Call SERVPRO of Charlottesville at 434-977-5850 for Emergency 24-Hour Service

We’re “Here to Help” 24/7/365

Do You Have Mold in Your Charlottesville Commercial Property?

1/14/2020 (Permalink)

We have the training, expertise, and equipment to manage any mold remediation assignment.

Mold is all around us in our environment. You can’t escape it!

Just add water and give it a few days, to encourage the mold to grow.

We get a lot of calls at SERVPRO of Charlottesville concerning mold in commercial buildings. Don’t panic!

We can address these concerns, by finding out:

  • Where is the source of moisture?
  • What needs to be fixed to stop the moisture from entering the workplace?
  • Are any employees experiencing any health effects from this?

If the answer is “Yes” to the Health Issues question, we immediately refer the caller to an Industrial Hygenist for Indoor Air Quality and Mold testing.  

We are able to remediate the mold, not test the mold.

An Industrial Hygenist is able to give the business owner more information through 1.) a full site visual inspection, 2.) collection and testing cultured air and surface samples, and 3.) measuring the moisture levels in the building. Their findings and recommendations are included in a report, or protocol, which is given to the customer.

  • The next step is for the commercial customer to send us the protocol.
  • We can then do an assessment at the business site.
  • Only then, can we give a price range, and scope of work, keeping in mind that there may be unknowns.

For more information on our Mold Remediation Process, click here.

For more information on mold in your commercial building, click here.

SERVPRO of Charlottesville is locally owned and operated and available for Emergency Service 24/7. Call us for Mold Remediation at 434-977-5850.

Restoring Your Charlottesville Commercial Property After A Water Damage Event

12/31/2019 (Permalink)

Our SERVPRO of Charlottesville vehicles are packed up and ready to roll to your commercial water damage site.

Flash flooding and water damage events at Charlottesville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.  For information on our commercial water damage restoration, click here.

About SERVPRO of Charlottesville

SERVPRO of Charlottesville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For more information about our highly trained restoration specialists, click here.

Don’t Lose Business from Frozen Pipes

12/13/2019 (Permalink)

The mess created by frozen pipes can cause significant business interruption.

Now that the Holiday lights are up, this is the time to be proactive in preventing frozen pipes and the damage it can cause for your business.  And the damage can be a devesting interruption, as one local Charlottesville business discovered last winter.  Click here for before and after photos.  Usually, a frozen pipe will rupture from the pressure build up between the water source and an ice blockage. 

Tips for preventing frozen pipes include:

  • Insulate your building, using caulking and weatherstripping, to keep cold air from reaching wall cavities such as crawl spaces, roof spaces/ceilings, and basements.
  • Cover pipes with insulated wrapping or sleeves.
  • Drip water from faucets during extreme freezing weather conditions, to keep the water circulating.
  • Have a back up power/heating source to keep inside temperatures above freezing.
  • Get an Emergency Ready Profile (ERP) appointment scheduled for FREE!! Should a pipe burst and flood your business, an ERP will save valuable time to mitigate the emergency and speed up the cleanup and recovery process.

Click here to learn about our Commercial Water Damage Restoration services

SERVPRO of Charlottesville is available for 24 Hour Emergency service.  We are “Faster to any size Disaster” and are a “Trusted Leader in the Restoration Industry”.

When Disaster Strikes, Will You Be Ruined or Ready?

5/14/2019 (Permalink)

SERVPRO of Charlottesville knows what it is like to experience a commercial damage. We know because we have lived through it.

As many as 50% of businesses close down following a disaster, according to the latest research.  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood.  The best time for planning for such events is not when the event happens, but well before it happens.  No one ever plans on a disaster, but you can be prepared for it. 

The SERVPRO Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO’s Emergency Ready Profile, your business can receive the benefit of over 50 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order. 

The SERVPRO Emergency Ready Profile Advantage:

  • A no cost assessment of your facility.
    • This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    • It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    • This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO franchise Professional as your disaster mitigation and restoration provider.
    • You have a provider that is recognized as an industry leader and is close by.
  • Identification of the line of command for authorizing work to begin.
    • This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Call SERVPRO of Charlottesville Today to Get Started! 434-977-5850

Is Vandalism Affecting Your Charlottesville Business?

3/27/2019 (Permalink)

Ignoring vandalism can encourage further acts and deter possible customers.

It’s dark. The gate is just slightly open. A dark figure slips through the gate and circles around a small office building. A lone car drives by. But as the sound of the engine fades, so do the headlights and darkness returns to cover the hiding spot of the dark figure. There is a quiet hiss of aerosol for a few moments and then the figure disappears into the night and there is no one to see what has happened until the next morning. In the light of a chilly spring morning, you pull up to begin your work day and see the evidence of what happened the night before: the side of your office has been brightly tagged in paint.

Thankfully, this doesn’t have to be the story of your place of work. You and your team can take steps to deter and hopefully prevent vandalism.

Steps to Take before Vandalism Strikes

To begin, make sure to keep the area around your business well-kept and clean. Well-manicured landscaping and a regularly maintained building can help deter vandalism. You can even use your landscaping to help protect otherwise easy-to-reach marks. Large bushes or plants that are prickly can be placed under and in front of windows and walls that could be targeted.

You can also increase the security around your place of business. Secure gates and entrances to make it harder to enter the premises and keep the area well-lit. You can also add motion-sensor lights or security systems.

If you are the victim of vandalism, make sure to clean up the damage as soon as possible to discourage additional vandalism.

What to Do If You Find Vandalism on Your Property

Steps to clean up vandalism vary greatly depending on the kind. The simplest to clean are cases involving eggs and toilet paper. To clean egg, you will want to act as quickly as possible. Use a garden hose or a combination of soapy water to clean egg off the side of a building or a car. Avoid using a power washer as this can remove paint and damage siding. Toilet paper can persist if you try to pull it down. Instead, use a leaf blower or a long implement like a pool net to gently lift the toilet paper off tree branches and buildings.

Other cases, not as easily remedied, can involve paint or broken windows. If there is broken glass, be very careful to pick up all large pieces and vacuum up any smaller pieces left behind. If there is paint, be very careful with any home remedies as many paint removing products can also harm the materials under the paint, like siding and masonry. If you have any questions about graffiti removal or vandalism cleanup, give our office a call or like us on Facebook to be updated on more tips and tricks like this. 

Commercial and Residential Restoration: Two Very Different Animals

2/13/2019 (Permalink)

We pulled in the generator as well as a full team to tackle this commercial loss.

Our community is made of a diverse number of members. We strive to provide cleanup and restoration services wherever we are needed. As a pipe burst in your grandmother’s basement, and a sprinkler malfunction in a large office building require vastly different techniques for restoration, we have to be flexible and have differing strategies and tools in our arsenal, ready to use.

No Loss is Too Large

Perhaps the most obvious difference between a commercial water loss and a residential loss, is the size of the damage. Almost always, a commercial loss will be bigger and require more equipment and manpower. We have a few strategies for these situations. We are consistently training our team members in more areas and with deeper knowledge, so that in a large loss event, each team member is able to work efficiently and independently, if needed. Additionally, we also have multiple SERVPRO locations close by that we can call upon for equipment and manpower. We work closely with our other franchisees and help each other out, especially in large loss situations. Time is of the essence and often having access to those extra dehumidifiers and air movers can make the difference!

Working with Multiple Stakeholders

Furthermore, in a residential loss, the homeowner is often the only party involved. We can communicate with the homeowner daily and they are making all the decisions. There is also accordingly only one insurance agency with which we are communicating. In the case of a commercial loss, this is not always the case and we train our teams to be prepared for this possibility. For example, in the case of a water loss in an apartment building, there are multiple parties with a stake in the restoration. We need to communicate with the building owner. But if tenants’ belongings are also affected, they may need to file separate claims with their renter’s insurance. In this case, we are prepared to update and coordinate with multiple stakeholders throughout the process.

Work Must Go On

In another scenario, we may be called in to a cleanup that needs to happen while a business is still operating. As a local business, we understand that in the event of a water damage, sometimes closing your doors for even a day is not an option. In these situations, we must modify our processes to allow for clear and safe walkways as well as minimal noise during working hours. We strive to approach these events as a partnership, so that we can minimize inconvenience without compromising the effectiveness of our drying strategies.

Our teams have experienced both sides of these issues. This experience has helped us develop different strategies for losses that are either commercial or residential. So, whether you call us for a flooded basement at home, or an overflowed toilet at the office, while the process may look different, know that we are “here to help.”

High Indoor Air Quality Improves Your Day, but What Improves Your Indoor Air Quality?

7/18/2018 (Permalink)

Discovering the environment of a new job is often a part of the first day. You discover who the jokester is, which desk is closest to the window, and what time of day is best to visit the break room to guarantee the coffee will be fresh. But another vital part of our work environments that we often neglect to evaluate is the Indoor Air Quality (IAQ). As a business owner or a building manager, this element is a vital part of a thriving business and happy and healthy employees.

The sources of pollutants are sometimes hard to identify and are always hard to totally eliminate from a building. They come from multiple sources and some causes, specifically building materials like insulation or paint continuously emit pollutants. In other circumstances though, pollutants that originate in an appliance or building system could be spread at regular intervals or even seasonally when things like air conditioning or the furnace turn on. And still, other pollutants are harder to predict as they are associated with human behavior, such as cleaning or re-decorating.

Thankfully, administrations like OSHA have provided guidelines to give us a baseline for treating and assessing Indoor Air Quality. OSHA suggests considering the following factors when assessing your building’s IAQ: temperature, humidity, ventilation, and the presence of mold and chemicals. Improving these factors can improve the Indoor Air Quality even when the sources of pollutants cannot be totally eliminated.

While this might seem like a lot to remember, we are here to help. Next week we’ll break down how to check these factors and how SERVPRO can help.

SERVPRO Offers a Free Emergency Ready Program to Help Prepare Your Business for Catastrophes Before They Happen

7/11/2018 (Permalink)

Our ERP mobile and desktop applications are easy to both use and understand.

After an emergency happens, we are often plagued with thoughts of how we could have prepared better or what we could have done differently. As a company of individuals who sees the effects of these catastrophes every day, SERVPRO knows the value of quality and thorough planning. That’s why SERVPRO offers a free online emergency preparedness tool to use as part of your business’s contingency plan. This tool, the Emergency Ready Program (ERP) helps organize information into a consolidated location that anyone can access and understand in the event of an emergency.

Consider this tool a snapshot of the building that your business operates in. This snapshot highlights all the pertinent information that you may need in an emergency. It includes detailed descriptions and photographs so that you know what to expect, what to do, and who to call in this situation. Our SERVPRO professionals have seen a lot of emergencies and know exactly which information you and the authorities will need to efficiently respond to these disasters. The more quickly the professionals can get your business up and running, the shorter your disruption will be to your customers and clients.

Our representatives are happy to walk you through the creation of this plan so that you can be sure it’s complete and correctly filled out before it’s ever needed. While this plan is not a complete contingency plan, it does serve as a great supplement and jumping off point for your business’s full contingency plan and can be used to identify problems or holes that may exist in your current plan. Give SERVPRO of Charlottesville a call at 434-977-5850 if you have more questions or register online to start creating your free ERP.

Assessing and Improving your Indoor Air Quality

7/11/2018 (Permalink)

As I sit at my desk and breathe deeply, I’m realizing just how often I take for granted the clean, odorless air that circulates around my workplace. It’s an element of my day that I’m thankful I don’t have to think about. I hope that every workplace around Charlottesville can attain the same level of certainty in its air quality.

The first step to better air quality is assessing what your current air quality status is and which factors are attributing to a less than desirable status. If you’re unsure about your Indoor Air Quality (IAQ), there is no one test that can be done but there are multiple tests and methods that can determine if a problem is present. For example, if your space smells musty or feels stuffy these can be indicators that there is a larger problem present. These are your first indicators and the easiest option. Inspection and regular upkeep are your next options. Having your HVAC and air ducts inspected can tell you if and how these systems are negatively affecting your IAQ. You should schedule regular walk-throughs of your building to inspect for leaks, water damage or other signs of a problem. Additionally, humidity levels can be tested and can be indicators of the possible presence of mold.

Once the problem is identified, the factors that we mentioned in the last blog come into play. Solutions like, regulating the interior temperature of the building, or regulating the humidity present. Solutions might also involve adding better ventilation or just cleaning and inspecting the existing ventilation. And of course, if mold is present, remediation may be necessary.

With these factors in mind, know that SERVPRO is here to help. We’re happy to recommend an Industrial Hygienist to help ensure that your current IAQ is at an adequate level. And if it isn’t, we’re also happy to begin the process to eliminate these problems so that your business can continue to run smoothly.

Water Damaged Charlottesville Business Trusted SERVPRO of Charlottesville

6/8/2018 (Permalink)

On June 1st of 2018 the owner of this Charlottesville Business walked in to find water all throughout due to a busted pipe.  That’s when she called SERVPRO of Charlottesville.  In less than 2 hours we had a crew on site to start the water mitigation process.  After extracting all of the standing water, our crews placed a trailer generator along with our industrial strength air movers and dehumidifiers.    Here is what the customer had to say about our services:


This team was by far the most professional restoration service I have ever worked with in my business.

Response time, attention to detail, thoroughness and consistent effort to address any questions at the close of every conversation were a hallmark of our work with Ryan and the SERVPRO team.  I could not say enough about the process and peace of mind our company had in working through our water issue.                        -Anne

To see the work we preformed, check out our Commercial Before & After Photos page as well as our Commercial Photo Gallery page.

If your Charlottesville business is impacted by Fire or Water Damage, give SERVPRO of Charlottesville a call at 434-977-5850.  And remember, we provide Emergency Service 24/7.

SERVPRO of Charlottesville - Faster To Any Size Disaster!

6/5/2018 (Permalink)

SERVPRO of Charlottesville has started June 2018 off with a “hit the ground running” mentality as we work hard to continue serving those who have been impacted by the massive amount of rainwater that we have received over the past few weeks.  We have received calls for residential as well as multi-building business that have been impacted and were in need of our services.  Several of which were in need of our trailer generator in order to sustain the amount of specialized drying equipment that was needed in order to dry the structure our quickly.  It only took a few hours for all of our equipment to be off of the shelves and in use at customers’ homes and businesses.  Thankfully, SERVPRO of Lynchburg was quick to bring us more equipment, including another trailer generator, and SERVPRO Storm Team sent 5 crews with all of their equipment to further assist those in need.  This is the second time this year that Charlottesville has experienced an unusual high call volume event (the first being in January during the big freeze causing numerous pipes to freeze and then bust) and both times SERVPRO teams from across the country have joined together to get Charlottesville back on its feet.  We are proud to be a part of the SERVPRO family!

Charlottesville Business Owners: Protect Your Documents

5/29/2018 (Permalink)

Contact SERVPRO of Charlottesville if you have important documents that need to be restored.

Did you know that as an addition to our Water, Fire, and Mold restoration services, we offer the following Document Restoration Services?

  • Drying- process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve sublimation.
  • Cleaning- we offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate. 
  • Sterilization- Gamma Irridation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 
  • Deodorization- once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it. 
  • Destruction- we offer destruction onsite.
  • Digitization- digitizing documents makes them easier to access as well as easier to store.  We use state-of-the-art equipment to turn your paper copy into a digital file. 

Don’t wait for a water or fire damage to happen to your business before learning more.  Contact us now to be ahead of the game should the unexpected happen to your business.

Doctors Office Impacted by Frozen Pipes in January 2018

2/12/2018 (Permalink)

Charlottesville's Doctors Office affected by frozen pipes in January 2018

Due to the extreme temperatures, January 2018 kicked off the New Year with a crazy storm event of frozen pipes.  Immediately following the freezing temperatures was a spike in temperature which caused all the pipes in both homes and commercial buildings to burst and spew water throughout.  We received such a high volume of calls that we had to call for help from franchises in other states (Florida and Texas) as well as have an additional 53’ trailer full of equipment shipped to us from our corporate office.  

One of the commercial buildings affected by this frozen pipe fiasco was a doctor’s office here in Charlottesville.  All 4 suites were heavily saturated with water which caused many of the ceiling tiles and insulation to fall leaving a rather large mess to clean as shown in the given photo.  To see more photos from this commercial loss that our crews re-mediated, check out our photo gallery page as well as our Before & After photos page.

Charlottesville Commercial Restoration Ready

11/16/2017 (Permalink)

Faster To Any Size Commercial Or Residential Charlottesville Disaster

Even though SERVPRO of Charlottesville has only been around since June of 2015, we are ready for whatever happens no matter how large or how small. 

So what is it that gives us the ability to handle any size disaster?   The answer is simple.  As part of a franchise system we have unlimited access to top notch commercial grade equipment available for use with just a quick phone call to one of our neighboring franchises, a large loss division, or our corporate office.  Not to mention the sizable amount of equipment that we have on hand here at our location in Charlottesville.

Since starting, we have already restored multiple water damages and fire damages here in Charlottesville and we are confident we can restore yours.  Charlottesville JAUNT can attest to this.  Check out our Before / After Photos page to see the work performed at JAUNT back in March of 2017.

Faster To Any Size Disaster 434-977-5850

Charlottesville Business Owners: Are You Prepared For a Disaster?

6/2/2017 (Permalink)

Did you know that our franchise here in Charlottesville is locally owned and operated?  Because we are local, we are able to respond to any loss rapidly.  This is crucial for commercial businesses who suffer from a fire or water damage. 

According to Federal Emergency Management Agency (FEMA), 40% of businesses do not reopen following a disaster and another 25% only last about a year after a loss.  Those are freighting statistics.  So if you are a business owner in Charlottesville or surrounding cities, allow us to help ease your mind. 

For starters, there are ways to lower the chances of a disaster happening.  One way is to have a schedule set in place for maintenance of all equipment and systems located within the building.  Also, be sure to keep an eye on the condition of the buildings gutter system.  Be sure to inspect the roof for any damage following a heavy rain or windstorm.  For more prevention tips, follow the link below. http://hpd.zurichna.com/whitepaper/zurich-automotive-water-damage-prevention.pdf

Should a fire or water loss occur, it is very important to minimize the damage.  This too requires some pre-planning.  Locate all the water shut offs within the building and communicate where they are to all parties necessary so that it is not a struggle to find in the event of a water damage.  Also, have a list of any and all contacts that you would need in the case of an emergency.  If you would like help on being prepared, give us a call at -434-977-5850.  We are more than happy to set up an Emergency Ready Profile (ERP) for your business at no charge.

Charlottesville: There is a Difference Between Commercial & Residential Restoration

5/24/2017 (Permalink)

When it comes to comparing a commercial water loss and a residential water loss size is obviously a dividing factor.  However, there are many more differentiating factors to consider than just the size of the building in order to successfully complete the restoration process. 


For starters, what type of commercial building is it?  Is it an apartment complex of which multiple units have been affected and within each unit a tenants contents have been affected?  It is not uncommon in a situation like this that each tenant will need to file a claim with their insurance to which each claim handler will be looking to the restoration company will be looking for continual job updates along with each tenant and the property manager of the apartment complex.  The number of individuals that need to be constantly informed can add up rather quickly in this scenario. 


Or perhaps the commercial building is an office that cannot afford to stop work while the water restoration is taking place.  In this instance, the restoration company now has to be mindful of the employees who need clear walkways, workable space at their desks, and minimal noise to efficiently answer phones.  Setting up drying equipment becomes a little trickier when taking these factors into consideration versus working in an area that will be vacant until the mitigation is complete. 


Here at SERVPRO of Charlottesville, our teams have experienced the above scenarios and more!  We take great pride in solving what some may view as a challenging situation.  Our philosophy?  View each situation as an opportunity rather than a problem.