Recent Posts

Why Are We “Faster to Any Size Disaster”?

1/20/2020 (Permalink)

A sea of green SERVPRO vehicles and equipment neatly laid out in our warehouse. Our fleet of vehicles and equipment are ready for any size disaster.

Fast 24-Hour Emergency Service

Fun Fact: Did you know that there are over 46 SERVPRO Franchises in the state of Virginia?

Being locally owned and operated, as well as being a franchise of a nationally recognized brand, is the best of both worlds. We live and work locally, and know Central Virginia well. But we also have corporate support when we need it. And, sure enough, we needed the help two years ago, when the spring rains just…wouldn’t…stop.

Of course, we had an extraordinarily high call rate about water damage. Our owner, Earl Clarke, put in a call for help. The very next day, a 53-foot trailer of equipment arrived with teams of IICRC certified technicians/crewmembers “here to help.”  


SERVPRO of Charlottesville is an IICRC Certified Firm. On top of that, all of our technicians are IICRC certified in Water Damage Restoration.  Crewmember training is ongoing, as noted here. For a list of our certifications, click here.

Advanced Technology

For a faster response, our high-tech equipment is preloaded and neatly organized on our vehicles. Our high-tech equipment includes:

  • moisture detection and measurement equipment
  • water extraction and drying equipment
  • techniques for deodorization and anti-microbial treatments

For more information on our advanced technology, click here.  

Need Emergency Service? Call Us 24/7 434-977-5850

And remember, “We’re Here to Help”

After a Storm, the Clock Starts Ticking for Mold Issues

1/15/2020 (Permalink)

Dark, gloomy basement with storm water completely covering the floor. Storm damage to a Charlottesville area home floods the basement and can encourage a mold issue.

The storm came and blew through the area, and now you are left with a horrible memento:

  • A flooded basement
  • A leaky roof
  • A flooded first floor
  • A downed tree on the house

Now what? 

You do what you can to clean up the storm damage, but the situation is overwhelming. And the clock is ticking…

Within 24 to 78 hours of a water encroachment, mold can quickly become a complication. Mold spores are all around us. In order to grow and flourish, mold needs:

  • source of moisture
  • food (organic material/cellulose, drywall, wood, paper, carpet, clothes, pretty much anything in your house)
  • wide temperature range, between 32 and 122 degrees.

Here’s what you can do till SERVPRO of Charlottesville arrives:

For Mold Damage Emergency Tips, click here.

For Water Damage Emergency Tips, click here.

For more Information on Storm Cleanup and Restoration, click here.

Call SERVPRO of Charlottesville for Storm Damage and Mold Remediation!

Need Emergency Service? Call Us 24/7 434-977-5850

We are locally owned and operated, with national storm resources, so we can be “Faster to any size disaster.”

Do You Have Mold in Your Charlottesville Commercial Property?

1/14/2020 (Permalink)

Man in white remediation suit with face mask and respirator, in a mold containment area. We have the training, expertise, and equipment to manage any mold remediation assignment.

Mold is all around us in our environment. You can’t escape it!

Just add water and give it a few days, to encourage the mold to grow.

We get a lot of calls at SERVPRO of Charlottesville concerning mold in commercial buildings. Don’t panic!

We can address these concerns, by finding out:

  • Where is the source of moisture?
  • What needs to be fixed to stop the moisture from entering the workplace?
  • Are any employees experiencing any health effects from this?

If the answer is “Yes” to the Health Issues question, we immediately refer the caller to an Industrial Hygenist for Indoor Air Quality and Mold testing.  

We are able to remediate the mold, not test the mold.

An Industrial Hygenist is able to give the business owner more information through 1.) a full site visual inspection, 2.) collection and testing cultured air and surface samples, and 3.) measuring the moisture levels in the building. Their findings and recommendations are included in a report, or protocol, which is given to the customer.

  • The next step is for the commercial customer to send us the protocol.
  • We can then do an assessment at the business site.
  • Only then, can we give a price range, and scope of work, keeping in mind that there may be unknowns.

For more information on our Mold Remediation Process, click here.

For more information on mold in your commercial building, click here.

SERVPRO of Charlottesville is locally owned and operated and available for Emergency Service 24/7. Call us for Mold Remediation at 434-977-5850.

IICRC Certification: Why This Should Be Important to You

1/10/2020 (Permalink)

Production Manager, Ryan Mitchell, holding our IICRC Certified Firm plaque, next to the wall of employee certifications. Production Manager, Ryan Mitchell, holding our IICRC Certified Firm plaque, next to the wall of employee certifications.

IICRC stands for the Institute of Inspection Cleaning and Restoration Certification.

It is a non-profit organization for the cleaning and restoration industry, with emphasis on high standards in education and training for companies and technicians. Since it’s inception in 1972, the IICRC has evolved into a global organization with:

  • more than 60,000 active Certified Technicians
  • more than 6,000 Certified Firms around the world

The IICRC’s Mission is to “establish and advance globally recognized standards and certifications for the inspecting, cleaning, restoration and installation industries.”

Training is rigorous and ongoing. There is always a new skill to learn in a variety of subjects. There is always a new level to obtain. The quest for knowledge is satisfied with the Continuing Education Classes offered by the IICRC.

A Certified Firm ensures that high standards and best practices are continuously being met. Being a Certified Firm lets customers know that the company is reputable, safe, effective, and professional. It gives customers peace of mind at a time when everything else is stressful.

Currently all production employees at SERVPRO of Charlottesville are IICRC certified in Water Damage Restoration. Additionally, many of them are IICRC certified in Fire and Smoke Restoration.

For more information about our highly trained production team click here

Call SERVPRO of Charlottesville for 24 Hour Emergency service at 434-977-5850.  

We are a “Trusted Leader in the Restoration Industry”.

Are You Ready for a Winter Storm in Charlottesville?

12/31/2019 (Permalink)

White water pipes leading to a black shut-off lever, with a SERVPRO water shut off tag attached to lever. It is prudent to know where your main water shut off valve is located, in case of a pipe rupture and water damage.

Are you ready for an ice storm-induced power outage in the Charlottesville area?

Are you ready for a burst pipe from below-freezing temperatures?

Do you have a plan in place, if you are without electric power for one, two, or three days?

Ready or not, winter is here, and now is the time to prepare.

Yes, the Central Virginia weather’s been unseasonably mild lately. However, winter is just getting started. As they say, “forewarned is forearmed.”

Tips for preparedness:

  • Have a variety of canned foods available.
  • Have an alternative heat source (e.g. woodstove, propane gas, generator).
  • Have battery-operated light sources (e.g. camping lantern, headlamps, flashlights, plus batteries).
  • Have a supply of drinking water (one gallon per person, per day).
  • Know where your main water shut off valve is located. SERVPRO of Charlottesville has special identifying tags for this purpose.

In the event of storm damage, SERVPRO of Charlottesville is available for 24 Hour Emergency service. For more information on storm damage and restoration click here.

We are “Faster to any size Disaster” and are a “Trusted Leader in the Restoration Industry”.

Have Storm Damage? Call Us Today at 434-977-5850

Restoring Your Charlottesville Commercial Property After A Water Damage Event

12/31/2019 (Permalink)

One of our SERVPRO of Charlottesville vehicles driving out of our warehouse and heading toward a commercial water damage site Our SERVPRO of Charlottesville vehicles are packed up and ready to roll to your commercial water damage site.

Flash flooding and water damage events at Charlottesville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.  For information on our commercial water damage restoration, click here.

About SERVPRO of Charlottesville

SERVPRO of Charlottesville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For more information about our highly trained restoration specialists, click here.

Charlottesville/Albemarle Smoke and Soot Cleanup

12/31/2019 (Permalink)

The opened back of our SERVPRO of Charlottesville vehicle, neatly organized and loaded with the latest high-tech equipment. Our Charlottesville vehicles are neatly organized and loaded with the latest high-tech equipment so that we can be “Faster to your disaster."

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. We have the smoke damage expertise, equipment, and experience to inspect and accurately assess the extent of the damage, and to develop a comprehensive plan of cleanup and restoration.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Charlottesville will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pre-testing. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today at 434-977-5850

Pack-Outs for Soot-Damaged Items

12/16/2019 (Permalink)

Six SERVPRO boxes, neatly stacked in our warehouse, with contents ready to be cleaned. Pack-out boxes with contents ready to be cleaned at our local warehouse.

After dealing with clean up and recovery from a fire in a business or home, the last thing one wants to handle is cleaning every soot-damaged item in the building.  One of our many services for fire damage and restoration is our Pack Out service. 

This can involve carefully

  • Packing soot-damaged items
  • Transporting them to our warehouse for storage and cleaning
  • Attentive restoration using high-tech methods, such as our Ultrasonic machine(click here for video)
  • Wrapping restored items in paper or bubble wrap
  • Re-boxing them for delivery to the owner….Voila’!!

Our ultimate goal is to restore items to preloss condition.  However, not everything is able to be fully restored after being damaged by fire. In which case replacement is recommended.  

For Before and After photos of fire-damaged restored items, click here.

For information about our fire-damage restoration process click here

SERVPRO of Charlottesville is locally owned and operated, and is a “trusted leader in the restoration industry”.  We are available for Emergency Service 24/7.  Call us at 434-977-5850

Charlottesville Angel Tree Participation and Partnership 2019

12/16/2019 (Permalink)

Four SERVPRO and four CAAR employees in a group in front of the Salvation Army sign. Group of SERVPRO and CAAR employees at the Salvation Army facility, after Angel Tree delivery 2019.

Chalk up another year partnering with the Charlottesville Area Association of Realtors (CAAR), and their affiliate, the Young Professionals Network (YPN), to help out our local Salvation Army with their annual Angel Tree drive. With a motto of “Faster to any Disaster”, it makes sense for SERVPRO of Charlottesville to help out a disaster relief organization, such as our community Salvation Army.   

This year, we helped by supplying our big box truck, load it up, and unload everything at the Salvation Army’s facility in Charlottesville. It was a fun, inspiring, coordination of effort with friends, and a good time was had by all; A win-win situation!  It felt great to be “Here to Help” our local community and we look forward to future collaboration with our friends.

SERVPRO of Charlottesville is locally owned and operated and is always an active part of the local community. 

Don’t Lose Business from Frozen Pipes

12/13/2019 (Permalink)

Soggy pieces of ceiling insulation and drywall cover the office floor The mess created by frozen pipes can cause significant business interruption.

Now that the Holiday lights are up, this is the time to be proactive in preventing frozen pipes and the damage it can cause for your business.  And the damage can be a devesting interruption, as one local Charlottesville business discovered last winter.  Click here for before and after photos.  Usually, a frozen pipe will rupture from the pressure build up between the water source and an ice blockage. 

Tips for preventing frozen pipes include:

  • Insulate your building, using caulking and weatherstripping, to keep cold air from reaching wall cavities such as crawl spaces, roof spaces/ceilings, and basements.
  • Cover pipes with insulated wrapping or sleeves.
  • Drip water from faucets during extreme freezing weather conditions, to keep the water circulating.
  • Have a back up power/heating source to keep inside temperatures above freezing.
  • Get an Emergency Ready Profile (ERP) appointment scheduled for FREE!! Should a pipe burst and flood your business, an ERP will save valuable time to mitigate the emergency and speed up the cleanup and recovery process.

Click here to learn about our Commercial Water Damage Restoration services

SERVPRO of Charlottesville is available for 24 Hour Emergency service.  We are “Faster to any size Disaster” and are a “Trusted Leader in the Restoration Industry”.