Recent Posts

Flash Flooding and Mudslides in Charlottesville?

5/17/2022 (Permalink)

A road closed sign is shown. We are on call 24-hours a day to respond to storm damage emergencies in Albemarle County.

In May of 2018, heavy rain fell over Charlottesville and surrounding towns, dumping ten inches of rain in a couple of hours. This brought flash flooding and mudslides and caused roads to be closed. Our team in Charlottesville responds to storm damage 24-hours a day. We have the equipment and experience necessary to quickly extract water and thoroughly dry areas compromised by water. Here are some tips from Federal Emergency Management Agency on things you can do to stay safe during a flood:

  • If told to evacuate, evacuate immediately. Never drive around barricades. Local responders use them to safely direct traffic out of flooded areas.
  • Contact your health provider if you are sick and need medical attention. Wait for further care instructions and shelter in place, if possible. Call 9-1-1 if you have a medical emergency.
  • Listen to EAS, NOAA Weather Radio, or local alerting systems for current information and instructions regarding flooding
  • Get to the highest level if trapped in a building. Do not climb into a closed attic space and only get on the roof if necessary and once there is a signal for help.
  • Stay off bridges and out of fast-moving water. Turn Around. Don’t Drown!
  • Say inside your car if it is trapped in rapidly moving water. Get on the roof if water is rising inside the vehicle.

Call Us!

When you need storm damage restoration services for your Charlottesville home or business, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Kids Playing With Fire in Charlottesville Backyard?

5/9/2022 (Permalink)

A person is putting out a leaf fire in a backyard. We respond to fire damage emergencies 24-hours a day in Albemarle County.

Our team in Charlottesville restores fire damage, no matter how big the job is. Each year thousands of fires are started by kids playing with fire. The National Fire Protection Association offers these tips for preventing children from playing with fire:

  • Keep matches and lighters out of the reach of children, up high, preferably in a locked cabinet
  • Closely supervise children, making sure that they are kept away from other fire sources, including lit candles, cigarettes, bonfires, and stoves
  • Explain that fire moves very fast and can hurt as soon as it touches them. Tell them that this is why matches and lighters are tools for adults only.
  • Teach young children never to touch matches or lighters. They must tell a grown-up when matches or lighters are found.
  • Establish clear rules and consequences about unsupervised and unauthorized uses of fire
  • Be a good example! Always use fire sources — matches, lighters, candles, fireplaces, and campfires — in a safe manner. Never treat them as toys, or children may imitate you.
  • Talk with children about what their friends or other children are doing with fire. What do they see online in video games, TV, movies, and social media? Teach them specific ways to resist the peer pressure to misuse fire.
  • Give praise for showing respect and age-appropriate responsible behavior toward fire

Call Us!

When you need fire damage restoration services for your Charlottesville home or business, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Water Damage Restoration Process for Charlottesville Homes?

5/4/2022 (Permalink)

Water is being extracted from a flooded floor. We respond to water damage emergencies 24-hours a day in Albemarle County.

Our team in Charlottesville has the training, equipment, and experience to restore any form of water damage “Like it never even happened.” Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Although every water loss is different, we follow the same comprehensive process:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us!

When you need water damage restoration services for your Charlottesville home or business, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

More Five-Star Reviews From Happy Customers in Charlottesville?

4/25/2022 (Permalink)

A person gives a five-star review on a smartphone. We are trusted leaders in cleanup and restoration services in Albemarle County.

Our team in Charlottesville strives for high customer satisfaction ratings in all that we do. Here are some recent Google reviews from some of our happy customers:

“I cannot say enough good things about my experience with SERVPRO. Having your home damaged is a nightmare, but the folks at SERVPRO provided so much comfort in knowing we could trust them with our home. From our first call to the last, they communicated with us along every step of the process and explained in detail why they were doing each thing. All of the employees I interacted with were professional and respectful. They also worked efficiently and were finished much sooner than I anticipated. I would only ever use SERVPRO again in the future and cannot recommend them highly enough.” Michelle Thomas

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Lemile Wallace’s SERVPRO team was excellent. They came quickly on a Sunday night and immediately set about drying out our we house. He explained everything and offered reassurance. I would use them again...if needed.” Larry Brannon

Service: Water damage-related cleanup & repair

Positive: Professionalism, Quality, Responsiveness

Call Us Today!

You never know when you’ll need emergency restoration services for your Charlottesville home or business, but when you do, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Storm-Damaged Roof in North Garden?

4/13/2022 (Permalink)

An asphalt roof is damaged and missing shingles from a recent storm. We respond to storm damage emergencies 24-hours a day in Albemarle County.

Our team in Charlottesville restores storm damage throughout the year in North Garden. Albemarle County is subjected to all kinds of inclement weather each year. Severe storms can compromise your roof, siding, windows, and doors, and it is important to mitigate any storm damage before it becomes a more serious and costly repair. Here are some ways to determine if your roof has damage:

Symptoms of roof damage may include:

  • Missing or damaged flashing
  • Missing or damaged shingles
  • Curling edges on your shingles
  • Damaged vents or pipe boots
  • Cracked or crumbling chimney
  • Sagging spots or pooling water
  • Hail damage (missing shingle granules)

Any of the above types of damage will lead to leaks and water damage, so making repairs before the problem gets bigger is highly recommended. If you have a drone, you can fly it over your roof to inspect for damage without having to get up on a ladder.

Call Us!

Our team in Charlottesville has the equipment, training, and experience to restore roofs and other types of storm damage quickly and efficiently. We can help you with the insurance process and paperwork, too! When your North Garden home or commercial business has storm damage, we are Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

What Can I Do While Waiting For Help to Arrive to Restore Fire Damage in My Charlottesville Home?

4/5/2022 (Permalink)

Smoke rises above a house on fire. We are trained and certified to clean and restore hoarding scenes in Albemarle County.

Our team in Charlottesville restores fire damage throughout the year in Albemarle County. Here are some tips from our website on things you can do and should not do while waiting for help to arrive:

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas
  • If electricity is off, empty freezer and refrigerator and prop doors open
  • Clean and protect chrome with light coating of petroleum jelly or oil
  • Wash houseplants on both sides of leaves
  • Change HVAC filter
  • Tape double layers of cheesecloth over air registers

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Call Us Today!

When you need help restoring fire damage in your Charlottesville home or commercial business, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Hoarding Fire in Earlysville?

3/29/2022 (Permalink)

A Firefighter is trying to locate a person inside a burning home. We are trained and certified to clean and restore hoarding scenes in Albemarle County.

Our technicians in Charlottesville are certified to clean and restore dangerous hoarding scenes in Earlysville. According to the National Fire Protection Association, hoarding presents fire danger and impacts first responders.

Why Hoarding Increases Fire Risks

  • Cooking is unsafe if flammable items are close to the stove or oven
  • Heating units may be too close to things that can burn. They might also be placed on unstable surfaces. If a heater tips over into a pile, it can cause a fire.
  • Electrical wiring may be old or worn from the weight of piles. Pests could chew on wires. Damaged wires can start fires.
  • Open flames from smoking materials or candles in a home with excess clutter are very dangerous
  • Blocked pathways and exits may hinder escape from a fire

How Hoarding Impacts First Responders

  • Hoarding puts first responders in harm’s way
  • Firefighters cannot move swiftly through a home filled with clutter
  • Responders can be trapped in a house when exits are blocked. They can be injured by objects falling from piles.
  • The weight of the stored items, especially if water is added to put out a fire, can lead to building collapse
  • Fighting fires is very risky in a hoarding home. It is hard to enter the home to provide medical care. The clutter impedes the search and rescue of people and pets.

Call Us Today!

When you have fire damage in your Earlysville home or commercial business, our team in Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.

Highly Trained and Certified Restoration Team in Charlottesville?

3/21/2022 (Permalink)

A person is studying on a laptop computer. Our team undergoes initial and continuous training in Albemarle County!

Highly Trained and Certified Team in Charlottesville

Our technicians in Charlottesville are certified by the Institute of Inspection, Cleaning and Restoration Certification, the non-profit certifying body for the cleaning and restoration industry. Our training program includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

e-Learnings

All of our staff have access to web-based training. This training is voluntary and is a program designed to be an ongoing training series for our team in Charlottesville. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. E-learnings keep our technicians and office team current on new industry standards and best practices of the cleaning and restoration industry.

Call Us Today!

When you have a property damage emergency, our team in Charlottesville is Here to Help. ® Our highly trained restoration technicians are on-call and ready to assist you 24-hours a day. Call us today at 434-977-5850.

Franchises are independently owned and operated.

Commercial Deep Cleaning Services for Charlottesville Businesses?

3/16/2022 (Permalink)

The chrome legs of an office chair are sparkling clean. We deep clean commercial businesses in Albemarle County!

Our offices were starting to look a bit dingy and no longer smelled fresh. I didn’t realize how old and tired the office looked until I found some pictures of our opening day celebration. My friend referred me to the restoration team here in Charlottesville, and they sent a team out that cleaned our offices from top to bottom. The team worked systematically and cleaned the ceilings, walls, and floors. Then they cleaned the windows and window blinds. All of the upholstered furniture and carpets were deep cleaned and deodorized. The offices were sparkling clean and looked and smelled great by the end of the day!

Commercial Cleaning Services

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

We have extensive experience working in all kinds of business settings and buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military
  • Airports

Call Us Today!

If your Charlottesville business or home needs a deep cleaning, we are Here to Help. ® We’ll deep clean your workplace, “Like it never even happened.” Call us today at 434-977-5850.

Franchises are independently owned and operated.

Rain-Damaged Home in Charlottesville?

3/8/2022 (Permalink)

A tree lands on the house during a storm. We restore storm damage 24-hours a day in Albemarle County.

Last month twenty-four states, from Texas to Maine, were impacted by a severe weather system. Although the Charlottesville region landed on the milder, rainy side of the storm, people did experience storm damage. SERVPRO® of Charlottesville often responds to storm damage emergencies during the winter months, and we typically arrive onsite within four hours of your call.

Here are some storm and water damage tips from our website on things you can do while waiting for help to arrive:

Safety First:

  • Stop the source of water damage; call a plumber/or wait for the storm to end
  • Turn off the electricity
  • If it is not safe to stay in the house, evacuate everyone, including pets
  • Have all your relevant documents in one safe, dry place
  • If you have homeowner’s insurance, start the claims process
  • Document everything with photos, and wear protective gear
  • If you are a tenant, reach out to your landlord or property manager

Our team can help you with the cleanup process. Our technicians have the advanced training, protective gear, equipment, and the knowledge to extract any water, rescue and salvage personal items, thoroughly dry the area, disinfect, and help remediate mold!

Call Us!

If your Charlottesville home or business has storm damage, SERVPRO® of Charlottesville is Here to Help. ® Call us today at 434-977-5850.

Franchises are independently owned and operated.